Inspirations The Audiencers’ Festival Hamburg 2026: presentation slides Slides from our Festival focused on relationship-building, an essential strategy for publishers to thrive in 2026 and beyond! byMadeleine White12 March, 2026
Inspirations How The Kyiv Independent is growing membership through relationship-building byMadeleine White11 March, 2026
Inspirations Winning the young ones: how NTM grew its under-25 subscriber base by 500% byMadeleine White10 March, 2026
Decisions Darwin CX and Poool unite to build end-to-end subscription platform for publishers byMadeleine White4 March, 2026
Inspirations Behind The Guardian’s record-breaking US End of Year campaign byMadeleine White28 February, 2026
Operations What’s free, what’s paid, and why it’s really an engagement trade-off: episode 2 byMaxime Moné26 February, 2026
Inspirations Minor tweaks make all the difference: lessons on breaking the subscription plateau from Forum Communications byMadeleine White24 February, 2026
Decisions Beyond the feed: mastering the 7 modes of next gen news engagement byMadeleine White2 February, 2026
Operations Improve how you communicate with colleagues: an AI method tested by researchers byKhalil A. Cassimally29 January, 2026
Decisions The state of play: What WAN-IFRA’s Trends Outlook 2026 says for your subscription model byMadeleine White26 January, 2026
Inspirations Benchmarking donation and support models Screenshots from leading donation-led publishers around the world to help you gain financial support for your work! byMadeleine White22 January, 2026
Operations How to build a referral program that drives subscription growth byLennart Schneider20 January, 2026
Operations 7 ways media can build a practical, empowering data culture Data is an opportunity, so how can you unlock this to become not only data-informed but data-led. byKhalil A. Cassimally12 December, 2025
Decisions Subscription Lock-In: Deconstructing Netflix’s “Stranger Things” Strategy byDavide Liverino12 December, 2025
Decisions Why it’s time to update your subscription management system to accommodate consumer trends byMorten Jørgensen Stald11 December, 2025
Inspirations When is a subscriber more than a subscriber? How Condé Nast is evolving its audience strategy with membership byMadeleine White8 December, 2025
Decisions Where publishers should be heading in 2026: the HERO framework byMadeleine White3 December, 2025
Inspirations The power of puzzles: How The New Yorker approached a games paywall byLindsay Ederheimer2 December, 2025
Inspirations Easy cancellation is the new retention strategy: How Nat Geo Kids uses transparency to win beyond save rates byMadeleine White
Decisions The media industry’s 5 toxic obsessions: no.2 refusing to interact with audiences byMarion Wyss
Inspirations The Economist’s Substack experiment: building a newsletter product off-platform byMadeleine White
Decisions unfolded.news – rethinking the content architecture of news websites byFabio Venneri1 October, 2025
Decisions The hidden cost of discount addiction: why 50% off promotions are killing your subscription revenue bySuchit Patel29 September, 2025
Decisions The media industry’s 5 toxic obsessions: no.1 criticizing platforms byMax Leroy28 September, 2025
Operations L’Équipe: 12 projects to retain subscribers following the Paris Olympics byMarion Wyss27 September, 2025
Operations The Telegraph: retaining subscribers with a killer mobile strategy byMarion Wyss26 September, 2025
Operations 3,360 new subscribers in a month: Télérama’s new streaming guide product pays off byMarion Wyss26 September, 2025
Inspirations IamExpat: Keeping users at the center when diversifying revenue IamExpat shares how they're diversifying revenue through understanding their audience and continuously innovating to serve evolving needs. byMadeleine White25 September, 2025
Inspirations Doing User Needs right: The Bureau of Investigative Journalism share their secrets byKhalil A. Cassimally22 September, 2025
Inspirations Subscription models live off habits: lessons from Duolingo’s retention success byLennart Schneider17 September, 2025
Decisions Digital by design: How Irish News is growing from a strong print legacy byMadeleine White12 September, 2025
Decisions Balancing acquisition and retention: lessons from pv digest’s Markus Schöberl byMadeleine White11 September, 2025
Operations Developing the middle of the funnel: how to turn fly-bys into loyal readers byMadeleine White8 September, 2025
Decisions What your paywall says about your product (and why it matters) byHeiko Scherer4 September, 2025
Operations Why 80% of our homepage is now personalized — and how that’s changing everything byDaniel Geiger2 September, 2025
Inspirations Smarter discussions thanks to AI-generated talking points at FT byBella Cockarill25 August, 2025