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Moments of truth: retention essentials for publishers

This is an extract of an article published in Tom Burrell’s Retention Blueprint Newsletter. The Retention Blueprint' is…

Increasing retention rates has been a key focus for subscription businesses in recent years, particularly as it’s now…

In June, we organized a subscription speed-dating workshop in London. Speed-dating you said? Yes: a new kind of…

The context Educating subscribers about their entitlements is critical for successful onboarding. One effective method is to send…

This article is a translation of José's article on his blog, El Caos, with additional insights from speakers…

Higher engagement, retention rates, and an enhanced customer lifetime value (CLV)... how The Washington Post is onboarding their subscribers

From LADbible group and Die Zeit, to The New York Times and The Mill, what did the experts have to share at WAN-IFRA's event?

How are The Times, The Economist and The Telegraph driving customer value through a successful subscriber onboarding journey?

Newsletter best practices from industry experts to ensure your newsletter supports your reader revenue strategy