Newsletter #7. Turning the customer care center into a source of insights You're reading The Audiencers' newsletter #7, sent out on February 8th, 2023. To receive future newsletters straight to… byMadeleine White
Operations 5 simple hacks for publishers to increase paywall conversion rates from Poool’s CEO, Maxime Moné Increase conversion rates in no time with these 5 simple hacks, effective for all types of paywalls byMaxime Moné
Decisions Digital transformation means managerial transformation Digital transformation is a multifaceted and constantly changing phenomenon that must cover all areas and people in an organization. Pepe shares how. byPepe Cerezo
Inspirations 7 lessons for publishers from 7 different subscription businesses Learn from other subscription businesses to increase engagement, conversion and retention byLennart Schneider
Inspirations Value proposition examples from successful publishers Better define your value proposition after being inspired by these successful publishers byMadeleine White
Inspirations From community to reader revenue: lessons to learn from The Independent and Reach PLC Mark Zohar shares how community builds a valuable stepping stone between un-engaged users and subscribers. byMadeleine White
Operations Micropayments are an invitation, not a cautionary tale The methods we use to charge for news are far more plastic than we realize. byMark Stenberg
Decisions Why people don’t pay for news: findings from a study and lessons for publishers Price, access to free content, commitment & technical issues were the 4 qualitative reasons why people don't pay for news byMadeleine White
Operations Paywall visibility rate: the essential KPI you should be tracking in your subscription strategy Tracking and optimizing both premium content visibility and paywall visibility rate will help move users through the funnel towards subscribing in the future. byMadeleine White
Operations The hourglass technique: how to write for your paywall Forget the inverted pyramid - the hourglass is your new best friend to successfully writing for paywalled content byEric Le Braz