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Home Retention Page 4
  • Inspirations

Dopamine & the Hook model: how The New York Times harnesses the power of games

Julien Ancel is the founder of Anthm, a gaming platform designed for media organizations wanting to adopt the…
byJulien Ancel
  • Decisions

News media: determining the optimal price for your subscription product

Pricing is a key lever for revenue and profitability growth for news media, and so an essential strategy to master.
byMadeleine White
  • Decisions

A whistle stop tour of the wondrous world of Lifetime Value

LTV helps companies understand the medium and long-term effects of their actions, and steer their digital subscription business model.
byNicolas Galland
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  • Operations

From newsletters to predicting possible cancellation: tactics to reduce churn from The Audiencers’ Festival Madrid

This article is a translation of José's article on his blog, El Caos, with additional insights from speakers…
byJosé M Sánchez Daze
  • Operations

How we introduced group subscriptions to The Atlantic

From the early days of market research homing in on a target audience to finding ways to incorporate…
byNiya Watkins
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  • Decisions

Retention economics: from churn management to relationship management

This is a summary of the recently published Retention Economics report, collaboratively written by Kevin Anderson, Consulting Director…
byKevin Anderson
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  • Decisions

The loyalty flywheel: increasing customer loyalty and ARPU with a new sales perspective (and not only for publishers)

Increase ARPU and customer loyalty by expanding your product range
byGeorge Blum
  • Operations

Lock-in effects: How to make your subscription irreplaceable

9 types of lock-in effects with real world examples to better retain your subscribers
byLennart Schneider
  • Inspirations

Subscriber retention: what can digital publishers learn from the audio & video streaming industry?

After starting her career at Molotov and Deezer, Lisa Boucher is now Head of Digital Marketing & Business…
byMarion Wyss
  • Decisions

3 clicks to cancel: the new legislations that are forcing publishers to rethink their subscriber unsubscription journey

French regulators have recently announced a new click-to-cancel law - what does this mean for publishers?
byMadeleine White

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