Inspirations WhatsApp, election chatbot, Google AI overviews… 10 inspiring cases from WAN-IFRA World Congress Takeaways from WAN-IFRA's 2024 World Congress, with Reach Plc, Financial Times, The Daily Maverick and Conde Nast byMadeleine White
Inspirations AI in the newsroom: 5 use cases to leverage AI in your operations Leaders in Europe and North America, including Hearst, Gannet, Newsquest and L'Équipe, share how they're using AI to increase engagement. byAnabelle Nicoud
Inspirations Don’t feel like subscribing? 12 examples of alternatives to increase ARPU I'm guessing that you're a fan of subscriptions, otherwise you're in the wrong place. But, unfortunately, not all… byLennart Schneider
Operations Advertising, philanthropy, and user engagement: How the non-profit La Presse generated $13 million net assets in 2023 Discover how the Canadian non-profit media, La Presse, generated 13M net assets in 2023 with a diverse revenue model & user engagement. byAnabelle Nicoud
Decisions The Risk of Personalization: do people want and trust it? My name is Lars K Jensen, and I am a former journalist who has been working with digital development,… byLars K Jensen
Decisions Retention economics: from churn management to relationship management This is a summary of the recently published Retention Economics report, collaboratively written by Kevin Anderson, Consulting Director… byKevin Anderson
Operations Lock-in effects: How to make your subscription irreplaceable 9 types of lock-in effects with real world examples to better retain your subscribers byLennart Schneider
Inspirations Unlocking Customer Lifetime Value: The Power of Personalized Subscriber Onboarding at The Washington Post Higher engagement, retention rates, and an enhanced customer lifetime value (CLV)... how The Washington Post is onboarding their subscribers byAnjali Iyer
Inspirations The CEO of beehiiv on audience engagement and scaling newsletter readership What should you look for in a newsletter platform? How should you price a newsletter? And what about the key metrics to track? byMili Semlani
Operations How the fashion magazine ELLE is using a dynamic paywall and continuous optimization to improve conversion rates Discover how ELLE Magazine are successfully converting readers into subscribers byMadeleine White