Operations What’s free, what’s paid, and why it’s really an engagement trade-off: episode 2 Let's look into one of the most consequential product decisions in the media industry: "What's free and what's paid?" byMaxime Moné
Operations Building resilience with registration By converting anonymous visitors into known users, you’re building the resilience needed for a privacy-first, platform-fragmented market. byMadeleine White
Operations Improve how you communicate with colleagues: an AI method tested by researchers Audience and funnel work succeeds or fails on internal communication, yet few people get structured support to improve it... until now! byKhalil A. Cassimally
Operations How to build a referral program that drives subscription growth Lennart Schneider, interviews Stefan Bader, CEO and Co-founder of Cello, to discuss how to build a referral program that ensures sustained growth. byLennart Schneider
Operations 7 ways media can build a practical, empowering data culture Data is an opportunity, so how can you unlock this to become not only data-informed but data-led. byKhalil A. Cassimally
Operations How NYT Wirecutter shipped a personalized newsletter in 4 weeks The operational choices, guardrails, and tech powering Wirecutter For You, the new email that tailors article recommendations to each reader. byAnil Chitrapu
Operations How to stop subscription revenue leaks: technical and strategic solutions Ali Mahmood shares how to build secure, trust-based subscription systems that protect revenue without alienating readers. byAli Mahmood
Operations Subscription price increase: the 7 biggest mistakes to avoid How do you increase revenues and retention whilst increasing the price of your subscription? We ask the pricing experts! byLennart Schneider
Operations L’Équipe: 12 projects to retain subscribers following the Paris Olympics After the peak in acquisitions during the Paris 2024 Olympic Games, L’Équipe identified four key moments to drive retention. byMarion Wyss
Operations The Telegraph: retaining subscribers with a killer mobile strategy The Telegraph made a radical product choice: to allocate 90% of its resources to its mobile app, placing it at the centre of its strategy and building subscriber loyalty. byMarion Wyss