Operations How NYT Wirecutter shipped a personalized newsletter in 4 weeks The operational choices, guardrails, and tech powering Wirecutter For You, the new email that tailors article recommendations to each reader. byAnil Chitrapu
Operations How to stop subscription revenue leaks: technical and strategic solutions Ali Mahmood shares how to build secure, trust-based subscription systems that protect revenue without alienating readers. byAli Mahmood
Operations Subscription price increase: the 7 biggest mistakes to avoid How do you increase revenues and retention whilst increasing the price of your subscription? We ask the pricing experts! byLennart Schneider
Operations L’Équipe: 12 projects to retain subscribers following the Paris Olympics After the peak in acquisitions during the Paris 2024 Olympic Games, L’Équipe identified four key moments to drive retention. byMarion Wyss
Operations The Telegraph: retaining subscribers with a killer mobile strategy The Telegraph made a radical product choice: to allocate 90% of its resources to its mobile app, placing it at the centre of its strategy and building subscriber loyalty. byMarion Wyss
Operations 3,360 new subscribers in a month: Télérama’s new streaming guide product pays off ‘Watch more, search less’: with its Platforms guide, Télérama aims to transform streaming evenings into genuine cultural events. byMarion Wyss
Operations Developing the middle of the funnel: how to turn fly-bys into loyal readers Encourage readers to have repeated, meaningful interactions with your content by building habits, community and engagement. byMadeleine White
Operations Why 80% of our homepage is now personalized — and how that’s changing everything How NPG Digital built a technology to personalize their homepage, leading to an increase in engagement, conversion and retention. byDaniel Geiger
Operations Integrating AI into daily editorial workflows at Clarín Alvaro shares how he worked with Clarin to apply AI in workflows, experimenting with new formats & designing practical solutions for daily use. byAlvaro Liuzzi
Operations When the article is no longer enough: formats that outperform the article on news apps How the article can adapt to modern readers to better capture interest, reduce friction and guide users through complex stories. byHeiko Scherer