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Terms and Conditions of Sale and Use of the Digital Subscription “The Audiencers”

Last update: April 2025. 🇫🇷 La version française est disponible ici.

1. Preamble These Terms and Conditions of Sale and Use (hereinafter “T&Cs”) define the terms and conditions of subscription to the digital services of “The Audiencers”. By subscribing, the User unreservedly accepts these T&Cs.

2. Publisher Identity The Audiencers is a publication operated by the company POOOL, a French simplified joint-stock company registered with the Bordeaux Trade and Companies Register under number 819 554 890, with a share capital of 104,087 euros, whose registered office is located at 2 rue Marc Sangnier 33130 BÈGLES. Contact: Marion Wyss – marion (a) theaudiencers.com

3. Description of Services The annual subscription, priced at €299, includes:

  • Access to all articles, benchmarks, and collections published on theaudiencers.com;
  • Access to WhatsApp groups (reserved for professionals working for a media publisher, subject to approval by Marion Wyss and Madeleine White);
  • Access to Festivals, workshops, and events organized by “The Audiencers”.

4. Payment Terms The User may make payment:

  • Through the payment service provider Stripe. Additional fees, including but not limited to international transaction fees, may be applied depending on the User’s location.
  • In the currencies offered based on their geographic location, namely Euros (EUR), British Pounds (GBP), or United States Dollars (USD);
  • Exclusively by credit card.

5. Subscription Terms The subscription is taken out for a period of one year and is automatically renewable unless terminated by the User before the renewal date.

6. Right of Withdrawal In accordance with Article L.221-28 of the French Consumer Code, the User expressly waives their right of withdrawal by confirming their subscription, as access to the content is provided immediately on an intangible medium.

7. Termination The User may terminate their subscription at any time before the annual renewal date by contacting the team at [email protected]. The termination will take effect at the end of the current subscription period.

8. Access to WhatsApp Groups Access to “The Audiencers” WhatsApp groups is strictly reserved for professionals working for a media publisher. Membership acceptance is at the sole discretion of Marion Wyss and Madeleine White. If not accepted, the User retains access to other subscription services.

9. Responsibilities The Audiencers cannot be held liable for service interruptions, technical issues, or force majeure events affecting access to content.

10. Personal Data Personal data collected as part of the subscription is processed in accordance with applicable regulations. The User has the right to access, rectify, and delete their data by contacting [email protected] (DPO).

11. Governing Law and Jurisdiction These T&Cs are governed by French law. Any dispute relating to their execution or interpretation shall be subject to the exclusive jurisdiction of the French courts.

12. Contact For any questions regarding these T&Cs, the User may contact customer service at [email protected].

13. Updates to these Terms and Conditions The Audiencers reserves the right to amend these Terms and Conditions at any time. Users will be informed of any material changes either by email or through a notification posted on the website.