Decisions Subscription Lock-In: Deconstructing Netflix’s “Stranger Things” Strategy How Netflix has used the release dates of Stranger Things as a strategic lock-in for their subscription model byDavide Liverino
Inspirations When is a subscriber more than a subscriber? How Condé Nast is evolving its audience strategy with membership How Condé Nast has made a shift from a volume-based model towards deep engagement and loyalty with a membership mindset. byMadeleine White
Decisions Where publishers should be heading in 2026: the HERO framework How can publishers find our way back to being audience-centric in order to (amongst other things) win against AI? byMadeleine White
Inspirations Easy cancellation is the new retention strategy: How Nat Geo Kids uses transparency to win beyond save rates Simple cancellation is about building trust, improving CX, & turning ex-subscribers into publisher's biggest future growth opportunity. byMadeleine White
Operations How to stop subscription revenue leaks: technical and strategic solutions Ali Mahmood shares how to build secure, trust-based subscription systems that protect revenue without alienating readers. byAli Mahmood
Operations Subscription price increase: the 7 biggest mistakes to avoid How do you increase revenues and retention whilst increasing the price of your subscription? We ask the pricing experts! byLennart Schneider
Decisions The hidden cost of discount addiction: why 50% off promotions are killing your subscription revenue If you're relying heavily on discounts to drive subscription growth, you might be winning the battle but losing the war. Here's why & what to do about it. bySuchit Patel
Inspirations Subscription models live off habits: lessons from Duolingo’s retention success Subscription models live off habits. And hardly any app is as good at this as Duolingo! Let’s dive into what makes their strategy a success. byLennart Schneider
Inspirations Ask Birubala: Inside Newslaundry’s AI tool that frees up time and unlocks team growth The AI-powered RAG by Newslaundry - an in-house expert, always ready with the right answer to simplify subscription support workflows. byMadeleine White
Inspirations 25 ideas of content, features and benefits to offer paying subscribers Ideas for exclusive content, features or benefits to offer in a premium subscription to differentiate your offering and provide real value. byMadeleine White