Newsletter #77. How NYT Wirecutter launched a personalized newsletter 5 ideas of innovative article formats, easy cancellation strategy that also retains and Wirecutter's personalized newsletter byMadeleine White
Newsletter #76. How to prevent subscription revenue leaks The homepage isn't dead, Washington Post partners with Perplexity and preventing subscription revenue leaks byMadeleine White
Newsletter #75. How to raise your price without losing subscribers CT Insider launches AI audio briefing, how can you make cancellation worse and raising your subscription price byMadeleine White
Newsletter #74. The Economist experiments with Substack How DER SPIEGEL uses its engagement score and The Economist's Substack newsletter experiment byMadeleine White
Inspirations How to use a “Customer Rail” to drive retention and habit formation, just like The Times How a simple banner within the homepage helps to drive subscriber engagement and form habits byMadeleine White
Operations Guide: how to segment audiences for a dynamic paywall A deep dive into the many ways that you could segment your audience in a dynamic paywall model byMadeleine White
Inspirations Beyond borders and between the lines: How swissinfo.ch engages a global audience in 10 languages The challenges of adaptation over translation, the role of community engagement across borders, & product-building for different audiences. byMadeleine White
Inspirations Owning the community and gamifying loyalty: Inside Milenio’s engagement strategies Conversational tools, gamified loyalty... Milenio shows how to cultivate a highly engaged community byMadeleine White
Inspirations Les Coops de l’information “Pay What You Can” Campaign 4.2% increase in subscribers and higher average price for the first 3 months of subscription thanks to a "Pay what you can" campaign byMadeleine White
Inspirations Spektrum’s evolution of audience segmentation and testing How to get started with segmentation like Spektrum, who shared these recommendations at Audiencers' Festival Hamburg byMadeleine White