Operations Understanding subscriber loyalty and churn risk: inside Hearst US’ innovative scoring system Discover how Hearst US revolutionized customer engagement with a groundbreaking 75-variable subscriber scoring system. byMarion Wyss
Inspirations AI in the newsroom: 5 use cases to leverage AI in your operations Leaders in Europe and North America, including Hearst, Gannet, Newsquest and L'Équipe, share how they're using AI to increase engagement. byAnabelle Nicoud
Operations It’s all Greek to me: the art of translating between editorial and commercial, the example of Hearst UK The Audiencers' Festival in London in October 2023 did not disappoint! With 145 digital publishing professionals the afternoon… byMadeleine White