Inspirations The Atlantic: bringing more value to readers and subscribers through our mobile app “Our products are better when informed by the people who use them“ The Audiencers' Festival at The New… byMadeleine White
Inspirations Elections, Euros, Olympics: engaging and converting audiences during big events Community building, dedicated value propositions, promotional subscription offers... how are publishers increasing reader revenue during big events? byMadeleine White
Operations L’Équipe: limiting churn when increasing the price from a highly discounted subscription offer Romain Lhote, CMO of L'Équipe, spoke at The Audiencers' Festival about their retention strategy whilst increasing their subscription offer price. byThe Audiencers
Operations Developing community beyond commenting, with The Telegraph and The Times Reader-led journalism, live Q&As, polls... how British publishers are developing subscriber engagement through community byMadeleine White
Operations Stand out with an onboarding pack: How The Economist increased new subscriber engagement by 3.5% The context Educating subscribers about their entitlements is critical for successful onboarding. One effective method is to send… byTsering Lock
Inspirations The Guardian: reader revenue growth & proposition development For our second event in London, The Audiencers’ Festival on June 21st dived into the digital reader revenue… byMadeleine White
Inspirations NZZ: How do you inspire people in the first 100 days? 100 days. During this time, you have to convince new users that your subscription is worthwhile for them.… byLennart Schneider
Operations Understanding subscriber loyalty and churn risk: inside Hearst US’ innovative scoring system Discover how Hearst US revolutionized customer engagement with a groundbreaking 75-variable subscriber scoring system. byMarion Wyss
Inspirations Listening to articles: How Le Monde uses a synthetic voice to better engage audiences Listening to articles rather than reading them, because we’re in the car, our hands are busy cooking or… byMarion Wyss
Inspirations WhatsApp, election chatbot, Google AI overviews… 10 inspiring cases from WAN-IFRA World Congress Takeaways from WAN-IFRA's 2024 World Congress, with Reach Plc, Financial Times, The Daily Maverick and Conde Nast byMadeleine White