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How to convert registered members into subscribers How to convert registered members into subscribers
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How to turn registered members into subscribers

Engagement, visibility and a touch of frustration; here's a list of strategies to successfully convert free members into paying subscribers.
byMadeleine White
The Guardian underrepresented audiences The Guardian underrepresented audiences
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How The Guardian US meets underrepresented communities where they are

We sat down with the Audience Engagement Editor for Underrepresented Communities at The Guardian to hear about this unique role.
byMadeleine White
Sarah Marshall condé Nast Sarah Marshall condé Nast
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How Condé Nast is growing the “happy middle” of the audience funnel

Sarah Marshall spoke at The Audiencers' Festival about how Condé Nast has seen success in building out the middle of the audience funnel.
byKhalil A. Cassimally
newsletters at Toronto Star, BBC & Reuters newsletters at Toronto Star, BBC & Reuters
  • Inspirations

Newsletters in the fight for sustainability, with Toronto Star, BBC & Reuters

Lessons on newsletter reach, engagement & retention shared by Elaine Piniat, Zoé Tabary & David Topping at The Audiencers' Festival London
byAnandita Chandra
The Audiencers' Festival London 2025 The Audiencers' Festival London 2025
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Post-Paywall Thinking, Publisher Perspectives from The Audiencers’ Festival

BBC, Reuters, Toronto Star & others share how they're working on reader revenue strategies to build sustainable business models
byJohn Rahim
The hierarchy of newsroom KPIs The hierarchy of newsroom KPIs
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Why the most valuable newsroom KPI is no longer reach but belonging

Why loyalty and value are at the top of the hierarchy of metrics for publishers and which KPIs you can track in this strategy.
byHeiko Scherer
Daily Maverick Question and answer Daily Maverick Question and answer
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Boosting membership conversion at Maverick Insider with FAQs

South Africa's Daily Maverick tackles low conversion rates with a targeted Q&A mailer, significantly enhancing member acquisition and engagement.
byMadeleine White
Bridging editorial and product Bridging editorial and product
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Alban Mazrekaj: bridging newsroom and product at NZZ

How NZZ established a new way of  working that respects journalism while making it more audience-centric, going beyond traditional  journalistic performance metrics to align with broader business goals. 
byMadeleine White
community WAN-IFRA community WAN-IFRA
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Building and serving communities with Ryan Y. Kellett, Financial Times and THECITY

3 community-building experts share their recommendations on reimagining journalism as a collaborative, community-driven practice
byMadeleine White
Clarin AI text to speech Clarin AI text to speech
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How Clarin is Redefining News Consumption with AI-Powered Audio

How Argentina’s largest news media organization embraced the shift in content consumption by integrating AI-powered Text-to-Speech, redefining how their audience interacts with the news
byMatias Battolla

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