Decisions Planning Your Subscriptions for 2025 Are you currently planning your subscriptions for 2025 – or have you already completed this process? Do you…
Collections Getting started with Lifetime Value Lifetime Value is the total profit a business expects to make from a customer over the entire time they stay a customer - and it’s the key to an effective subscription business.
Operations Enhancing audience engagement with data-driven decision-making: a practical guide In today’s digital landscape, engaging audiences has become more complex than ever. As consumer behavior continues to evolve,…
Collections The ultimate guide to audience research methods for digital publishers The Audience Research Methods Resource Pack was developed by Dr John Mills, the founder and director of Archen…
Operations How to leverage customer data to identify & act on drivers of churn This article is from Tom Burrell’s, Retention Blueprint Newsletter. Transform your retention impact in just five minutes per…
Operations Audience Research: identifying Key Engagement Drivers at DER SPIEGEL This article was co-authored by Alexander Held, Senior Data Scientist, and Angelika Zajac, qualitative researcher in the audience…
Collections Media Time: the ultimate engagement metric for subscription publishers Organized by German press agency dpa and consultancy firm Highberg, the DRIVE (Digital Revenue Initiative) project was launched…
Collections How to evaluate the success of your subscription model (before optimizing) Establish a 360 view of your digital subscription model, understanding position in the market and on the journey to digital transformation.
Decisions Navigating digital transformation: key insights from Mather’s Q2 2024 Subscriber Benchmarking In today’s fast evolving media landscape, understanding subscription trends is more important than ever— especially as publishers navigate…
Decisions The retention-acquisition connection This article is from Tom Burrell's, Retention Blueprint Newsletter. Written specifically for Subscription businesses, 'The Retention Blueprint' is…