Inspirations The Washington Post: how and why we built “Ask The Post AI” “Ask The Post AI,” is The Post’s in-house generative AI chatbot tool that uses RAG to answer user questions grounded in their journalism byJason Langsner
Decisions The media industry’s 5 toxic obsessions: no.2 refusing to interact with audiences The greatest threat to media isn't AI, Google or the decline in social traffic. The real problem is us, and our inability to serve readers. byMarion Wyss
Operations How to stop subscription revenue leaks: technical and strategic solutions Ali Mahmood shares how to build secure, trust-based subscription systems that protect revenue without alienating readers. byAli Mahmood
Inspirations Launching a weekday audio news briefing with AI at CT Insider We speak to Ellie Miller & Derrick Ho on the strategy and processes behind this AI audio briefing project. byMadeleine White
Inspirations Build or buy: The technology decision that defines modern newsrooms Ali Mehmood looks at why media organizations that can't evaluate software development costs and timelines are already obsolete byAli Mahmood
Decisions The media industry’s 5 toxic obsessions: no.1 criticizing platforms The greatest threat to media isn't AI, Google or the decline in social traffic. The real problem is us, and our inability to serve readers. byMax Leroy
Inspirations IamExpat: Keeping users at the center when diversifying revenue IamExpat shares how they're diversifying revenue through understanding their audience and continuously innovating to serve evolving needs. byMadeleine White
Operations Integrating AI into daily editorial workflows at Clarín Alvaro shares how he worked with Clarin to apply AI in workflows, experimenting with new formats & designing practical solutions for daily use. byAlvaro Liuzzi
Inspirations Smarter discussions thanks to AI-generated talking points at FT How the FT worked to make commenting more visible and inviting with AI generated, thought-provoking questions. byBella Cockarill
Inspirations Ask Birubala: Inside Newslaundry’s AI tool that frees up time and unlocks team growth The AI-powered RAG by Newslaundry - an in-house expert, always ready with the right answer to simplify subscription support workflows. byMadeleine White