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General information

At Poool, we take your privacy, your data protection rights and the security of your information seriously. As we are located in the European Union, your data is protected by EU privacy laws, such as the General Data Protection Regulation (GDPR), one of the strongest privacy laws in the world.

In accordance with the GDPR, without your explicit consent, Poool does not collect, retain or share any data, including IP addresses, unique user identifiers, or personally identifiable information obtained on our website or sub-domains, as well as on the sites of our partners with which we are connected. This Poool Privacy Policy explains who we are, what we collect, how we collect, share and use personal data about you, and how you can exercise your privacy rights.

If you are a visitor to our website or a customer of our product, this Privacy Policy applies to your use of our website or product. It is important for us that you understand what we do with your information, why we do it and what it means to you.

What is Poool?

Poool is a company that facilitates access to online contents.

Quality journalism has a price. This is why a lot of publishers restrict access to a part of their articles, only granting full access to their paying subscribers.

At Poool, we think that everybody deserves access to the best information possible.

This is why we developed a dynamic paywall: to help journalism thrive and to allow readers to have easy access to quality articles. To be precise, we’re offering simple compensation choices to fairly unlock the article you want to read.

What information do we collect?

Poool collects information via first and third party cookies. To learn more about this, please refer to our Cookie Policy.

We may also collect information about you when you register to use one of our products or when you explicitely provide contact information. The information you will have to provide may include your first name, your last name, email address, your job position and your company.

We can use this information to communicate directly with you, including by sending you newsletters or information about our products and services.

Our privacy policy

Information we collect through our product

The Poool paywall service (and specifically the domains and does not collect, retain, or share data regarding a particular Customer End User’s activity across multiple websites or applications that are not owned by Poool. Poool does assign each user a unique user ID within the scope of an individual website, but does not collect or retain IP or any information except information users volunteer (for example, an email) which would allow Poool to identify the same particular user on more than one website. Furthermore, nothing in this policy contradicts the following statement: Poool does not collect, retain or share any data regarding a particular user or device (including IP addresses and user identifiers) on sites or apps not owned by Poool.

How do we use the information we collect?

We use your information in order to :

  • Provide, maintain and improve our products and services (for example, by remembering you have access to premium articles on a publisher website during 30 days);
  • Control unauthorized use or abuse of our products and services;
  • Analyze trends on how users use our product;
  • Provide efficient products for our clients.

We do not share or transfer your personal information to third parties, unless it is required for legal or regulatory purposes, to respond to a court order or request from law enforcement or other public authority, or in order to meet national security or law enforcement requirements.

Your data will be accessed by our authorized personnel only.

We may share aggregated or anonymized information for other purposes. In that case, the information we have does not identify you individually, but may include usage, viewing and technical information such as performance metrics related to the use of our product which we collected through our technology.

How long do we retain the information we collect?

We will retain data only for the duration strictly necessary for the fulfilment of the above purposes, subject to compliance with Poool’s legal and regulatory obligations.

How do we protect the information we collect?

Taking into account the evolution of technologies, the costs of implementation, the nature of the information to be protected as well as the risks to the rights and freedoms of individuals, Poool implements appropriate technical and organisational measures in order to guarantee the confidentiality of the personal data collected and processed and a level of security appropriate to the risk, in accordance with this Privacy Policy.

What can you do with your information?

You have a number of rights to control our use of your personal data. In particular, you have the right to access your personal data, rectify inaccuracies, request your data to be deleted, to object or restrict the processing of your personal data.


For any further information or if you want to exercise your rights, you can contact our data protection officer at the following address: [email protected].

In case of complaint, you can contact the French Data Protection Authority (« CNIL »).

Contact [email protected] (DPO)