Newsletter #78. Members at Condé Nast have 50x higher LTV than subscribers Condé Nast's membership model, two homepages for two audiences & a paywall model adapted to games byMadeleine White
Newsletter #77. How NYT Wirecutter launched a personalized newsletter 5 ideas of innovative article formats, easy cancellation strategy that also retains and Wirecutter's personalized newsletter byMadeleine White
Newsletter #76. How to prevent subscription revenue leaks The homepage isn't dead, Washington Post partners with Perplexity and preventing subscription revenue leaks byMadeleine White
Newsletter #75. How to raise your price without losing subscribers CT Insider launches AI audio briefing, how can you make cancellation worse and raising your subscription price byMadeleine White
Newsletter #74. The Economist experiments with Substack How DER SPIEGEL uses its engagement score and The Economist's Substack newsletter experiment byMadeleine White
Inspirations How to use a “Customer Rail” to drive retention and habit formation, just like The Times How a simple banner within the homepage helps to drive subscriber engagement and form habits byMadeleine White
Operations Guide: how to segment audiences for a dynamic paywall A deep dive into the many ways that you could segment your audience in a dynamic paywall model byMadeleine White
Inspirations Beyond borders and between the lines: How swissinfo.ch engages a global audience in 10 languages The challenges of adaptation over translation, the role of community engagement across borders, & product-building for different audiences. byMadeleine White
Inspirations Owning the community and gamifying loyalty: Inside Milenio’s engagement strategies Conversational tools, gamified loyalty... Milenio shows how to cultivate a highly engaged community byMadeleine White
Inspirations Les Coops de l’information “Pay What You Can” Campaign 4.2% increase in subscribers and higher average price for the first 3 months of subscription thanks to a "Pay what you can" campaign byMadeleine White