Jason Langsner is Group Product Manager, Data + AI, at The Washington Post. In this article he shares how they built The Post's in-house generative AI chatbot tool that uses RAG to answer user questions.

The Washington Post may be best known for our world-class and award-winning reporting, but we also pride ourselves on being industry leaders in technology and innovation. In addition to producing journalism, we also develop products and solutions in house to improve our users’ experience, including through our expanding AI Pod Research & Development (R&D) lab and newly launched WP Incubator.

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