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		<title>How to use a &#8220;Customer Rail&#8221; to drive retention and habit formation, just like The Times</title>
		<link>https://theaudiencers.com/how-to-use-a-customer-rail-to-drive-retention-and-habit-formation-just-like-the-times/</link>
		
		<dc:creator><![CDATA[Madeleine White]]></dc:creator>
		<pubDate>Wed, 15 Apr 2026 12:06:52 +0000</pubDate>
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					<description><![CDATA[<p>How a simple banner within the homepage helps to drive subscriber engagement and form habits</p>
<p>The post <a href="https://theaudiencers.com/how-to-use-a-customer-rail-to-drive-retention-and-habit-formation-just-like-the-times/">How to use a &#8220;Customer Rail&#8221; to drive retention and habit formation, just like The Times</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<p class="wp-block-paragraph">In the saturated world of digital subscriptions, simply acquiring a user is only half the battle. The real challenge lies in the &#8220;sticky&#8221; phase: ensuring subscribers actually use the myriad of benefits they’ve paid for.        <div
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    <p>The post <a href="https://theaudiencers.com/how-to-use-a-customer-rail-to-drive-retention-and-habit-formation-just-like-the-times/">How to use a &#8220;Customer Rail&#8221; to drive retention and habit formation, just like The Times</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>Developing community beyond commenting, with The Telegraph and The Times</title>
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		<dc:creator><![CDATA[Madeleine White]]></dc:creator>
		<pubDate>Thu, 27 Jun 2024 15:18:39 +0000</pubDate>
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					<description><![CDATA[<p>Reader-led journalism, live Q&#038;As, polls... how British publishers are developing subscriber engagement through community </p>
<p>The post <a href="https://theaudiencers.com/developing-community-beyond-commenting-with-the-telegraph-and-the-times/">Developing community beyond commenting, with The Telegraph and The Times</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<p class="wp-block-paragraph">For our second event in London, The Audiencers&#8217; Festival on June 21st dived into the digital reader revenue models of publishers from no fewer than 7 countries around the world, sharing their solutions to some of the challenges being faced across the industry.</p>



<p class="wp-block-paragraph">One key trend that we couldn&#8217;t leave out of the day&#8217;s sessions was community building, an essential strategy to build an engaged audience who find a sense of belonging with your products and brand. And community goes way beyond simply forums and commenting, as we found out in this panel!         <div
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    <p>The post <a href="https://theaudiencers.com/developing-community-beyond-commenting-with-the-telegraph-and-the-times/">Developing community beyond commenting, with The Telegraph and The Times</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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