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		<title>Inside Le Monde in English: Four Years in and already profitable</title>
		<link>https://theaudiencers.com/inside-le-monde-in-english-four-years-in-and-already-profitable/</link>
		
		<dc:creator><![CDATA[Madeleine White]]></dc:creator>
		<pubDate>Mon, 22 Jun 2026 16:03:03 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Editorial work and products]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Subscription]]></category>
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					<description><![CDATA[<p>Why an English version of Le Monde? Why now? And how? Director of Diversification Arnaud Aubron explains at Audiencers' Festival London</p>
<p>The post <a href="https://theaudiencers.com/inside-le-monde-in-english-four-years-in-and-already-profitable/">Inside Le Monde in English: Four Years in and already profitable</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<p class="wp-block-paragraph">At the Audiencers’ Festival in London, <a href="https://www.linkedin.com/in/arnaudaubron/" target="_blank" rel="noreferrer noopener">Arnaud Aubron</a>, Director of Diversification at <em>Le Monde</em>, took to the stage to share the journey of <em>Le Monde in English</em>, a project that the organisation has dreamed of for 50 years.&nbsp;</p>



<p class="wp-block-paragraph">With technological advances and the move to digital, Le Monde in English was launched in 2022, and has since gone from strength to strength.&nbsp;</p>



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  <pre class="ta-text">&gt; Le Monde has wanted to launch an English edition for 50+ years, but technological advances (AI translations) and digital subscriptions (delivering value internationally with ease) finally made the project possible in 2022. It's also an important move for the brand to continue to grow beyond the limited French market

&gt; Content: Le Monde in English doesn't create original content; it exclusively translates a curated selection of the French edition (30% of all articles from Le Monde)

&gt; Because an international reader is highly likely to already hold a primary subscription to a domestic title like The New York Times or The Guardian, Le Monde in English positions itself as a "second read," with a highly accessible pricing structure (starting at €2.50/month for the first year)

&gt; Performance so far: around 16,000 active subscribers, 50% of whom are from the US. Approx. 5 million monthly visits, and subscriptions are the core business driver, representing 66.2% of revenue, followed by licensing (16.9%), B2B (12.3%) and advertising (4.6%)

&gt; "It's not about translation": success comes down to content market fit, product distribution, and understanding the distinct profile of your international audience. And whilst AI has driven productivity gains on this front, it's also created journalism jobs - AI handles the mechanical translation, freeing human journalists to focus purely on editing, nuance, and curation</pre>
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<h2 class="wp-block-heading">Why an English version and why now?</h2>



<p class="wp-block-paragraph">The fundamental reason for publishing in English is simple: to speak to the world, you have to speak English. If <em>Le Monde</em> wanted its journalism to have a truly global impact, keeping it exclusively in French was no longer an option.</p>



<p class="wp-block-paragraph">But the more pressing question was <em>why now?</em></p>



<h3 class="wp-block-heading">1. Reaching the glass ceiling in France</h3>



<p class="wp-block-paragraph">As of December 31, 2025, <em>Le Monde</em> ranked number one in digital subscriptions in France, boasting <strong>602,218 purely digital subscribers</strong>. Additionally, <em>Le Monde</em> drove 35% of all digital subscriber growth in France in 2025.</p>


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<p class="wp-block-paragraph">While the publication possesses elite know-how in digital subscriptions, the French market itself is capped. The total addressable market in France sits around 3.3 million total news subscribers across all publications. With <em>Le Monde</em> capturing such a significant portion, the team faced a looming question: <em>Can we hit 1 million or 1.5 million subscribers in a market this small?</em> They simply didn&#8217;t know. To sustain further growth, they had to look beyond their domestic, and linguistic, borders.        <div
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    <p>The post <a href="https://theaudiencers.com/inside-le-monde-in-english-four-years-in-and-already-profitable/">Inside Le Monde in English: Four Years in and already profitable</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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			</item>
		<item>
		<title>Profitable by 2026: the business logic behind Le Monde in English</title>
		<link>https://theaudiencers.com/profitable-by-2026-the-business-logic-behind-le-monde-in-english/</link>
		
		<dc:creator><![CDATA[David Carzon]]></dc:creator>
		<pubDate>Tue, 10 Feb 2026 08:53:15 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[AI and technology]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Editorial work and products]]></category>
		<category><![CDATA[Le Monde]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=49296</guid>

					<description><![CDATA[<p>The Director of Diversification at Le Monde shares how far Le Monde in English has come and why it's not as simple as 'just' translating.</p>
<p>The post <a href="https://theaudiencers.com/profitable-by-2026-the-business-logic-behind-le-monde-in-english/">Profitable by 2026: the business logic behind Le Monde in English</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
]]></description>
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<p class="wp-block-paragraph"><em>David Carzon (formerly of Arte, Télérama, Libération, and Binge Audio) is a journalist, consultant, and author. This article was originally published in his newsletter Hupster, and <a href="https://theaudiencers.com/le-monde-in-english-6-months-later/" target="_blank" rel="noreferrer noopener">provides a follow up from Audiencers first article on Le Monde in English, published six months after its launch in 2022.</a></em></p>



<p class="wp-block-paragraph">Increasingly more publishers are launching international editions, all looking to capitalize on the potential of AI translation, particularly into English. While these announcements sound promising, I have my doubts about their viability for private media outlets.</p>



<p class="wp-block-paragraph">To see if there&#8217;s real opportunity here, I sat down with <a href="https://www.linkedin.com/in/arnaudaubron/" target="_blank" rel="noreferrer noopener">Arnaud Aubron</a>, Director of Diversification at <em>Le Monde</em>. Having led <em>Le Monde in English</em> project for four years now, he shares why they launched, the target audience, the work required for this project, and how it&#8217;s on track to become profitable in 2026.</p>



<p class="wp-block-paragraph">Does that make it a replicable blueprint? It’s not that simple. I’ll let him explain&#8230;</p>



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  <pre class="ta-text">&gt; Le Monde in English expects to be profitable in 2026, four years after launch rather than the five projected. It got there by growing to 15,000 subscribers and dropping the translation agency it started with

&gt; The workflow is AI first, humans after. Every article is machine-translated, then proofread, then edited by a native English-speaking journalist, with eight of them across Paris and Los Angeles for 24-hour coverage

&gt; AI didn't cost jobs here, it created ten permanent journalism posts. Arnaud Aubron is explicit that without it the project would have been too ambitious to attempt at all

&gt; The product is deliberately a second read. Prices are kept low because nobody is dropping their primary title for this, and students and retirees are overrepresented among subscribers

&gt; The warning for anyone copying it: this works because Le Monde already had brand recognition in the US and UK, and because French to English opens the American market. As Aubron puts it, "the news market remains stubbornly national"</pre>
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<h2 class="wp-block-heading">What needs did you identify that led to the launch of <em>Le Monde in English</em>?</h2>



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    <p>The post <a href="https://theaudiencers.com/profitable-by-2026-the-business-logic-behind-le-monde-in-english/">Profitable by 2026: the business logic behind Le Monde in English</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>Pricing strategies from The Atlantic, Le Monde and Onet</title>
		<link>https://theaudiencers.com/pricing-strategies-from-the-atlantic-le-monde-and-onet/</link>
		
		<dc:creator><![CDATA[Marion Wyss]]></dc:creator>
		<pubDate>Fri, 16 May 2025 06:37:48 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Médias d’info]]></category>
		<category><![CDATA[Pricing]]></category>
		<category><![CDATA[Retention]]></category>
		<category><![CDATA[Subscription]]></category>
		<category><![CDATA[The Atlantic]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/value-for-my-money-les-bonnes-pratiques-pricing-de-the-atlantic-le-monde-et-onet/</guid>

					<description><![CDATA[<p>How can you set a price that reflects the value of your product AND is acceptable to your readers? Best practices from WAN-IFRA's conference.</p>
<p>The post <a href="https://theaudiencers.com/pricing-strategies-from-the-atlantic-le-monde-and-onet/">Pricing strategies from The Atlantic, Le Monde and Onet</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<p class="wp-block-paragraph">How can you set a price that reflects the value of your product AND is acceptable to your readers? This was the topic of a brilliant panel at the <a href="https://wan-ifra.org/events/world-news-media-congress-2025/">World News Media Congress 2025</a> organized by WAN-IFRA in Krakow. Three experts shared their very concrete strategies for increasing revenue while maintaining subscriber satisfaction: <a href="https://www.linkedin.com/in/flavia-barbosa-ferreira-49707bb2/">Flavia Barbosa Ferreira</a> (Head of Retention at <strong>Le Monde</strong>), <a href="https://www.linkedin.com/in/mariahcraddick/">Mariah Craddick</a> (Executive Director, Product at <strong>The Atlantic</strong>), and <a href="https://www.linkedin.com/in/danutabregula/">Danuta Bregula</a> (Director of Paid Products at <strong>Axel Springer Poland</strong>).</p>



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  <pre class="ta-text">&gt; Le Monde, The Atlantic and Onet all describe a price-last approach: fix the offer, the perceived value and the user experience first, and only then move the price

&gt; Le Monde built account-sharing detection first, which let it sell duo, family and B2B tiers confidently. It then tested a rise on 10,000 subscribers: plus one euro retained better than plus two

&gt; The Atlantic sits below competitors on price yet above them on retention, over 70%, and growth. Subscribers who complete its on-site onboarding retain four points better than those who don't

&gt; The Atlantic sorts subscriber benefits into essentials, utilities and bonuses, a taxonomy worth stealing. It measures whether they land by tracking key actions taken in a subscriber's first seven days

&gt; Onet Premium bundles more than fifteen Polish brands, from Newsweek to National Geographic, behind one subscription. Between 2019 and 2024 revenue grew 91% a year on average and churn fell 32%</pre>
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<h2 class="wp-block-heading">Le Monde: increase price but with &#8216;finesse&#8217;</h2>



<p class="wp-block-paragraph">With 665,000 paying subscribers, Le Monde is the leading French-language daily. Half of its revenue comes from subscriptions (35% digital, 15% print), making pricing optimization a direct lever for profitability.</p>



<p class="wp-block-paragraph">Flavia Barbosa Ferreira is Director of Retention at Le Monde. Last year, her team conducted a series of experiments to increase prices without harming profitability or reader trust.         <div
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    <p>The post <a href="https://theaudiencers.com/pricing-strategies-from-the-atlantic-le-monde-and-onet/">Pricing strategies from The Atlantic, Le Monde and Onet</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>From €10M in losses to €25M in EBITDA: How Le Monde built a sustainable model</title>
		<link>https://theaudiencers.com/from-e10m-in-losses-to-e25m-in-ebitda-how-le-monde-built-a-sustainable-model/</link>
		
		<dc:creator><![CDATA[Marion Wyss]]></dc:creator>
		<pubDate>Tue, 06 May 2025 09:06:19 +0000</pubDate>
				<category><![CDATA[Operations]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Conversion]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Médias d’info]]></category>
		<category><![CDATA[Subscription]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=41051</guid>

					<description><![CDATA[<p>A series of concrete editorial, tech and marketing initiatives that explain the group’s continued growth.</p>
<p>The post <a href="https://theaudiencers.com/from-e10m-in-losses-to-e25m-in-ebitda-how-le-monde-built-a-sustainable-model/">From €10M in losses to €25M in EBITDA: How Le Monde built a sustainable model</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
]]></description>
										<content:encoded><![CDATA[        <div
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<p class="wp-block-paragraph">Since taking over as CEO of Groupe Le Monde in 2010, Louis Dreyfus has pursued a clear ambition: proving that high-quality journalism can be economically sustainable — primarily through digital subscriptions. At the World News Media Congress 2025 hosted by WAN-IFRA, he shared a series of concrete editorial, tech and marketing decisions that have powered the group’s consistent growth.</p>



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  <pre class="ta-text">&gt; Le Monde went from losing 10 million euros a year in 2010 to 25 million in EBITDA. The first lever was hiring: 310 journalists then, 560 now, an 80% increase

&gt; Growth came from widening the editorial mission rather than narrowing it. New sections on intimacy, housing and parenting, 36 journalists on Africa, and a weekly magazine now supplying a quarter of ad revenue

&gt; Some accounts were shared by more than 5,000 people. Rather than block them, Le Monde built prompts that upsell heavy sharers into duo and family plans, and now sells the tool to other publishers

&gt; Le Monde in English runs on seven staff, translating 40 articles a day, and already delivers half of all new international subscribers. The US, UK and Canada lead

&gt; ARPU stands at 11.84 euros a month, and the group expects digital revenue alone to cover the entire newsroom cost within two years. More subscribers means more journalism</pre>
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<h2 class="wp-block-heading">1. Expanding editorial mission to broaden audience</h2>



<p class="wp-block-paragraph">Over the past 15 years, Le Monde has significantly widened its editorial scope to cover underreported topics and attract new readerships — without lowering its standards.        <div
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    <p>The post <a href="https://theaudiencers.com/from-e10m-in-losses-to-e25m-in-ebitda-how-le-monde-built-a-sustainable-model/">From €10M in losses to €25M in EBITDA: How Le Monde built a sustainable model</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>Testing and optimizing our subscription offers page at Le Monde</title>
		<link>https://theaudiencers.com/testing-and-optimizing-our-subscription-offers-page-at-le-monde/</link>
		
		<dc:creator><![CDATA[Marion Wyss]]></dc:creator>
		<pubDate>Mon, 10 Mar 2025 21:53:40 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Conversion]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Médias d’info]]></category>
		<category><![CDATA[Subscription]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=38651</guid>

					<description><![CDATA[<p>Le Monde's team share how, after 8 months of A/B testing &#038; several iterations, they've launched a new subscriptions offers page &#038; conversion funnel.</p>
<p>The post <a href="https://theaudiencers.com/testing-and-optimizing-our-subscription-offers-page-at-le-monde/">Testing and optimizing our subscription offers page at Le Monde</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
]]></description>
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<p class="wp-block-paragraph">After 8 months of A/B testing and several iterations, <em>Le Monde</em>&#8216;s marketing team has decided on (for now at least) the French publisher&#8217;s new subscription offers page. I met <a href="https://www.linkedin.com/in/v2tassigny/" target="_blank" rel="noreferrer noopener">Virgile de Tassigny</a>, Growth Marketing Manager at <em>Le Monde</em>, who told me all about this major project.</p>



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  <pre class="ta-text">&gt; Le Monde designed its offers page for mobile first, where 75% of traffic sits, then adapted to desktop. Tunnel entries rose 26% on desktop and 18% on mobile against the old page

&gt; Annual plans were pulled off the landing page and moved into the purchase tunnel. Annual conversions fell 16%, monthly rose enough to more than cover it, and total conversions went up

&gt; Simplification overshot. Stripping out offer names and cutting to three benefits left readers unsure they had clicked the right thing, because the funnel still showed the old longer lists

&gt; The fix was consistency rather than more copy. Offer name, account count and benefits now match on the landing page and in the tunnel. A page redesign is a journey redesign

&gt; Student offers sat below the fold and were hard to find. Surfacing them lifted student conversions 25%. A black CTA also lost to the historic yellow readers already associate with subscribing</pre>
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<h2 class="wp-block-heading">The original (or control)</h2>



<p class="wp-block-paragraph">Launched in 2020, at the same time as their new conversion funnel, the &#8220;control&#8221; displays 3 offers, with one (the &#8220;Duo&#8221; offer, ideal for couples needing 2 accounts) centered and highlighted as &#8220;Recommended&#8221;:</p>


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<figure class="aligncenter size-full"><img data-dominant-color="eef0ed" data-has-transparency="false" style="--dominant-color: #eef0ed;" decoding="async" width="1425" height="2560" sizes="(max-width: 1425px) 100vw, 1425px" src="https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel.jpg" alt="Le Monde's original subscription landing page to test" class="wp-image-38609 not-transparent" srcset="https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel.jpg 1425w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-167x300.jpg 167w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-570x1024.jpg 570w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-768x1380.jpg 768w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-855x1536.jpg 855w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-1140x2048.jpg 1140w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-332x596.jpg 332w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-664x1193.jpg 664w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-688x1236.jpg 688w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-1044x1876.jpg 1044w, https://theaudiencers.com/wp-content/uploads/2025/03/Desktop-OLD-presentation-des-offres-Mensuel-1400x2515.jpg 1400w" /></figure>
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<p class="wp-block-paragraph">But after 4 years of existence, this page needed a thorough refresh.</p>



<h2 class="wp-block-heading">1. Too much text kills the message (and conversion)</h2>



<p class="wp-block-paragraph">The old page was dense, with repeated information and several scattered CTAs. The result was a high cognitive load and an unruly user experience.</p>



<p class="wp-block-paragraph">The first priority of <em>Le Monde</em>&#8216;s redesign was therefore to simplify the offering. From now on, each formula will highlight a maximum of two to three key benefits (instead of a long list) with the aim of speeding up decision-making.</p>



<p class="wp-block-paragraph">They also decided to elimination the little-understood labels, such as “Essential” or “Family”. </p>



<p class="wp-block-paragraph">The first iteration led to this version:<br>        <div
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    <p>The post <a href="https://theaudiencers.com/testing-and-optimizing-our-subscription-offers-page-at-le-monde/">Testing and optimizing our subscription offers page at Le Monde</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>Defining subscription pricing at Le Monde</title>
		<link>https://theaudiencers.com/defining-subscription-pricing-at-le-monde/</link>
		
		<dc:creator><![CDATA[Laura Pironnet]]></dc:creator>
		<pubDate>Wed, 01 Jan 2025 10:55:29 +0000</pubDate>
				<category><![CDATA[Decisions]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Conversion]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Pricing]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=36230</guid>

					<description><![CDATA[<p>Low-entry offers, incremental price rises, monthly vs annual... Le Monde shares their work on subscription pricing</p>
<p>The post <a href="https://theaudiencers.com/defining-subscription-pricing-at-le-monde/">Defining subscription pricing at Le Monde</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<p class="wp-block-paragraph">Finding the right price for a subscription product requires a two-pronged approach: understanding the criteria that make it a “good price” (for readers and for you), and presenting it in the best possible way to your audience.</p>



<p class="wp-block-paragraph">At Paris 2024 edition of The Audiencers&#8217; Festival, Lou Grasser, Chief Digital Operation Officer at Le Monde, presented their pricing strategy and the numerous tests they&#8217;ve run to perfectly balance the two essentials above.</p>



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  <pre class="ta-text">&gt; Le Monde's digital subscription went from 18 euros a month in 2019 down to 9.90 and back up to 12.99. Getting there took a full-time pricing analyst and a predictive model forecasting three years out

&gt; Cheap acquisition followed by incremental rises looked good and was not profitable. The lower tier cannibalised the more expensive one and total sales fell, which is the trap most publishers are still in

&gt; Aggressive promotions turned out to work for retention, not acquisition. A five euro monthly offer was pulled after two months, while reworking how customer service handles leavers lifted retention by up to 50%

&gt; Listing every benefit was counter-productive: desktop readers took in the first four, mobile readers only two. Meanwhile the barely promoted student and teacher offers were clicked seven times more than anything else

&gt; Subscribing through Google at half price now accounts for around 30% of new subscribers, but those readers retain noticeably worse than people who sign up directly</pre>
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<p class="wp-block-paragraph">        <div
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    <p>The post <a href="https://theaudiencers.com/defining-subscription-pricing-at-le-monde/">Defining subscription pricing at Le Monde</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>The 10 commandments of subscriber acquisition and digital reader revenue models</title>
		<link>https://theaudiencers.com/les-10-commandements-du-recrutement-dabonnes-et-de-la-monetisation-des-contenus-festival-paris-cyrille-frank/</link>
		
		<dc:creator><![CDATA[Cyrille Frank]]></dc:creator>
		<pubDate>Tue, 26 Nov 2024 20:11:28 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[The Audiencers' Festival]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Conversion]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Médias d’info]]></category>
		<category><![CDATA[Subscription]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/les-10-commandements-du-recrutement-dabonnes-et-de-la-monetisation-des-contenus-festival-paris-cyrille-frank/</guid>

					<description><![CDATA[<p>From identifying user needs and adapting formats, to finding the right price and retention, digital publishing professionals shared their tips on audience acquisition and monetization.</p>
<p>The post <a href="https://theaudiencers.com/les-10-commandements-du-recrutement-dabonnes-et-de-la-monetisation-des-contenus-festival-paris-cyrille-frank/">The 10 commandments of subscriber acquisition and digital reader revenue models</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<p class="wp-block-paragraph">The Second Audiencers&#8217; Festival in Paris, this November 21st, 2024, brought together the crème de la crème of French media digital marketing directors (and not only).</p>



<p class="wp-block-paragraph">From identifying user needs and adapting formats, to finding the right price and retention, digital publishing professionals shared their tips on audience acquisition and monetization. To share these wider than the Festival attendees, I&#8217;ve summed them up in 10 commandments! Enjoy!</p>



<h2 class="wp-block-heading">1. Know your audience</h2>



<p class="wp-block-paragraph">Les Echos, represented by Violaine Degas, created no fewer than 12 personas from their reader surveys on both B2C and B2B audiences.</p>



<p class="wp-block-paragraph">The very precise personas detail centers of interest, as well as preferred information channels and timeframes.</p>



<figure class="wp-block-image size-full"><img data-dominant-color="e3dddc" data-has-transparency="true" style="--dominant-color: #e3dddc;" loading="lazy" decoding="async" width="2560" height="1440" sizes="(max-width: 2560px) 100vw, 2560px" src="https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27.png" alt="Les Echos subscriber personas" class="wp-image-36133 has-transparency" srcset="https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27.png 2560w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-300x169.png 300w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-1024x576.png 1024w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-768x432.png 768w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-1536x864.png 1536w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-2048x1152.png 2048w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-332x187.png 332w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-664x374.png 664w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-688x387.png 688w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-1376x774.png 1376w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-1044x587.png 1044w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-2088x1174.png 2088w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-1400x788.png 1400w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.20.27-1920x1080.png 1920w" /><figcaption class="wp-element-caption">Subscriber personas</figcaption></figure>



<p class="wp-block-paragraph">This allows them to better target sales offers and marketing messages to each reader. For instance, why line up all 50 subscriber benefits on the offers page when only three are relevant to that specific user? Listing them all could even be a deterrent&#8230; </p>



<p class="wp-block-paragraph">As for the newsroom, four or five personas can be used to identify reader needs and priorities to target each article, ensuring all published work has a clear goal.</p>



<p class="wp-block-paragraph">Les Echos went even further, creating its own panel of 4,000 subscribers (60%) and prospects (40%) via the Alida platform. Young people and women are under-represented, but the group is working on it!</p>



<figure class="wp-block-image size-large"><img data-dominant-color="786765" data-has-transparency="true" style="--dominant-color: #786765;" loading="lazy" decoding="async" width="1024" height="577" sizes="(max-width: 1024px) 100vw, 1024px" src="https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-1024x577.png" alt="Les Echos survey" class="wp-image-36164 has-transparency" srcset="https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-1024x577.png 1024w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-300x169.png 300w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-768x433.png 768w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-1536x865.png 1536w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-2048x1154.png 2048w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-332x187.png 332w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-664x374.png 664w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-688x388.png 688w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-1376x774.png 1376w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-1044x588.png 1044w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-2088x1174.png 2088w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-1400x789.png 1400w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40-1920x1082.png 1920w, https://theaudiencers.com/wp-content/uploads/2024/11/Screenshot-2024-11-26-at-21.21.40.png 2560w" /><figcaption class="wp-element-caption">&#8220;A panel of readers, possible to activate with just a click of the fingers!&#8221;</figcaption></figure>



<p class="wp-block-paragraph"><br>This allows them to regularly send panelists short quizzes, studies or videos, or even to spend a quarter of an hour chatting with them, to better identify reader needs and adapt editorial products (formats, distribution channels, publication timing).</p>



<h2 class="wp-block-heading">2. Define and measure (your own type of) engagement</h2>



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    <p>The post <a href="https://theaudiencers.com/les-10-commandements-du-recrutement-dabonnes-et-de-la-monetisation-des-contenus-festival-paris-cyrille-frank/">The 10 commandments of subscriber acquisition and digital reader revenue models</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>Listening to articles: How Le Monde uses a synthetic voice to better engage audiences</title>
		<link>https://theaudiencers.com/listening-to-articles-how-le-monde-uses-a-synthetic-voice-to-better-engage-audiences/</link>
		
		<dc:creator><![CDATA[Marion Wyss]]></dc:creator>
		<pubDate>Mon, 03 Jun 2024 06:00:12 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[AI and technology]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Editorial work and products]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Médias d’info]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=28640</guid>

					<description><![CDATA[<p>Écouter des articles plutôt que les lire, parce que nous sommes en voiture, les mains prises à la&#8230;</p>
<p>The post <a href="https://theaudiencers.com/listening-to-articles-how-le-monde-uses-a-synthetic-voice-to-better-engage-audiences/">Listening to articles: How Le Monde uses a synthetic voice to better engage audiences</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<pre class="wp-block-verse"><em>Écouter des articles plutôt que les lire, parce que nous sommes en voiture, les mains prises à la cuisine ou en pleine séance de sport : si l'idée a séduit toute l'industrie au moment de l'explosion des enceintes vocales, la réalité a, soyons francs, franchement déçu. Voix métallique, erreurs de prononciation, ton monocorde : nos oreilles ont beaucoup saigné. Mais ça, c'était en 2017. Les évolutions fulgurantes des technologies de synthèse vocale ont depuis rendu l'expérience acceptable et même… plébiscitée.</em><br /><br /><em>Début mars 2024, le quotidien français </em>Le Monde<em> a lancé dans ses apps mobiles la version audio de l'ensemble de ses articles, une fonctionnalité réservée à ses abonnés. J'ai rencontré Lomig Coulon, Lead Product Manager, et Julie Lelièvre, Responsable Adjointe Audience, qui ont raconté à The Audiencers la genèse du projet, son développement et ses premiers résultats.</em></pre>

<h2 class="wp-block-heading">Bonjour Lomig, Julie. Pour commencer, pourriez-vous nous expliquer quand et comment ce projet de version audio est apparu dans vos roadmaps ?</h2>

<p class="wp-block-paragraph"><strong>Julie et Lomig : </strong>Bonjour The Audiencers ! </p>

<p class="wp-block-paragraph">        <div
            class="restricted-content"
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<p class="wp-block-paragraph">Bien sûr, ces dernières années nous voyions que l&#8217;usage de l&#8217;audio en France via les podcasts se développait, et qu&#8217;aux Etats-Unis et Royaume-Uni, certains médias lançaient la lecture de leurs articles par des comédiens. On surveillait cela, on notait la tendance… sans forcément travailler le sujet.</p>

<p class="wp-block-paragraph">C&#8217;est en 2022, quand nous démarrons la refonte de notre application mobile <a href="https://lamatinale.onelink.me/gKMy?af_xp=custom&amp;pid=theaudiencers&amp;c=article%20TTS&amp;is_retargeting=true&amp;af_reengagement_window=30d&amp;af_dp=lmm%3A%2F%2F" target="_blank" rel="noreferrer noopener"><em>La Matinale</em></a>, que le projet prend corps. La mission de cette app est de faire gagner du temps aux lecteurs, via une sélection d&#8217;actu plus réduite. L&#8217;audio répond à ce même besoin de gain de temps, nous avons donc choisi de nous lancer !</p>

<p class="wp-block-paragraph">D&#8217;autre part, dans nos formulaires de désabonnement, beaucoup d&#8217;abonnés nous disaient qu&#8217;ils adoraient <em>Le Monde</em>, mais qu&#8217;ils n&#8217;avaient pas le temps de lire, avec cette impression de ne pas profiter de leur abonnement. </p>

<p class="wp-block-paragraph">Notre position a alors été :</p>

<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p class="wp-block-paragraph">&#8220;S&#8217;ils n&#8217;ont pas le temps de nous lire, ils auront peut-être le temps de nous écouter !&#8221;</p>
</blockquote>

<h2 class="wp-block-heading">Parlons objectifs. À quoi sert le développement de cette fonctionnalité ?</h2>

<p class="wp-block-paragraph">Nous en identifions deux :</p>

<ul class="wp-block-list">
<li>D&#8217;abord la rétention des abonnés : pousser à l&#8217;usage, à la consommation des contenus ;</li>



<li>Et aussi du recrutement, en faisant la promotion de ce service réservé aux abonnés seulement.</li>
</ul>

<h2 class="wp-block-heading">En 2022, le périmètre du projet, c&#8217;est uniquement sur l&#8217;app La Matinale, exact ?</h2>

<p class="wp-block-paragraph">Oui, effectivement. La Matinale c&#8217;est un format fini, avec des utilisateurs engagés et un rendez-vous déjà installé. Le fait que ce soit une sélection finie permet de créer une playlist audio de façon évidente. Les lecteurs font leur sélection au sein des 20 articles, et ainsi ils se font leur propre sélection à écouter sur leur trajet du matin.</p>

<p class="wp-block-paragraph">Il y a aussi moins d&#8217;audience sur La Matinale que sur notre <a href="https://lemonde.onelink.me/sJC0?af_xp=custom&amp;pid=The%20Audiencers&amp;c=TTS&amp;is_retargeting=true&amp;af_reengagement_window=30d&amp;af_inactivity_window=7d&amp;af_dp=lmfr%3A%2F%2F" target="_blank" rel="noreferrer noopener">application principale Le Monde</a> , ce qui en fait un terrain plus propice à l&#8217;expérimentation et à l&#8217;innovation.</p>

<p class="wp-block-paragraph">Si nous avons opté pour une approche itérative et d&#8217;abord restreint cette fonctionnalité à La Matinale, nous avons dès le départ conçu le player et le mécanisme de transcription des articles pour êtres re-utilisable sur l&#8217;ensemble de nos articles et dans l&#8217;application principale Le Monde</p>

<h2 class="wp-block-heading">Au démarrage, faites-vous une distinction articles gratuits / payants, ou lecteurs abonnés / non-abonnés ?</h2>

<p class="wp-block-paragraph">Nous avons beaucoup réfléchi à ce sujet, entre renforcer la valorisation de notre abonnement en y réservant la fonctionnalité, et faire découvrir cette nouvelle manière façon de s&#8217;informer au plus grand nombre.</p>

<p class="wp-block-paragraph">C&#8217;est pourquoi quand nous lançons la fonctionnalité dans la Matinale, la fonctionnalité audio est disponible pour tous sur les articles gratuits comme payants. Ainsi, les non-abonnés pouvaient écouter les quelques articles gratuits présents chaque jour dans l&#8217;édition de la Matinale.</p>

<p class="wp-block-paragraph">Finalement, quand nous avons déployé le service sur l&#8217;appli principale Le Monde, nous l&#8217;avons réservé aux abonnés seulement. Nous avons donc ré-aligné la Matinale sur ce même principe.&#8221;</p>

<h2 class="wp-block-heading">Comment avez-vous choisi la solution technologique de text-to-speech ?</h2>

<p class="wp-block-paragraph">Nous avons rapidement éliminé l&#8217;option de lecture par un humain : nous publions plus de 100 articles par jour, nous souhaitions proposer la version audio dès la publication et n&#8217;avons donc pas le temps requis pour faire les faire lire par des comédiens, enregistrer les voix, etc. Dans ce contexte, la solution de la voix de synthèse a été évidente.</p>

<p class="wp-block-paragraph">Nous avons étudié différentes solutions : Murf, Odia, Remixd, Voxygen, Google, ETX Studio, Read Speaker et Microsoft Azure Cognitive Service.</p>

<p class="wp-block-paragraph">Nous avons fini par choisir la solution de Microsoft, sur le critère premier de la qualité de la voix. À ce moment-là, c&#8217;était eux qui avaient la voix française la plus convainquante. </p>

<p class="wp-block-paragraph"><strong>&gt;</strong></p>

<p class="wp-block-paragraph">Nous continuons de suivre attentivement les progrès des technologies de synthèse vocale, de Microsoft comme celles d&#8217;autres acteurs, car dans ce domaine des IA génératives les choses bougent très vite !</p>

<h2 class="wp-block-heading">À la question de la voix s&#8217;ajoute celle de la diffusion. Quel player audio avez-vous choisi ?</h2>

<p class="wp-block-paragraph">Ce projet nous a permis de développer notre propre player natif pour nos applications mobiles. Auparavant, nous utilisions un player web “embed” qui se montrait déceptif à plusieurs niveaux : pas de continuité de lecture hors navigation, peu de fonctionnalités liées au confort de lecture… </p>

<p class="wp-block-paragraph">Aujourd&#8217;hui, nos lecteurs peuvent reduire ou agrandir le player audio, récupérer le lien de  l&#8217;article qui est en train d&#8217;être lu, faire varier la vitesse de lecture et surtout, poursuivre l’écoute en navigation ou lorsque le téléphone est verrouillé.</p>
<div class="wp-block-image">
<figure class="aligncenter size-large"><img data-dominant-color="3e4044" data-has-transparency="true" style="--dominant-color: #3e4044;" loading="lazy" decoding="async" width="1024" height="946" sizes="(max-width: 1024px) 100vw, 1024px" src="https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-1024x946.png" alt="" class="wp-image-28634 has-transparency" srcset="https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-1024x946.png 1024w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-300x277.png 300w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-768x710.png 768w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-1536x1420.png 1536w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-332x307.png 332w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-664x614.png 664w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-688x636.png 688w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-1044x965.png 1044w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1-1400x1294.png 1400w, https://theaudiencers.com/wp-content/uploads/2024/06/player-new-1.png 1638w" /><figcaption class="wp-element-caption">Le nouveau player audio, dans sa version mini (à gauche), et en grand format (à droite) </figcaption></figure>
</div>
<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p class="wp-block-paragraph"><em>Nous avons été surpris de constater l&#8217;usage de la vitesse de lecture ! Bien plus utilisé que ce que nous pensions…</em></p>
</blockquote>

<h2 class="wp-block-heading">Concrètement, quel est le processus de transcription des articles écrits vers l&#8217;audio ?</h2>

<p class="wp-block-paragraph">En amont, nous avons fait deux choses : </p>

<ul class="wp-block-list">
<li>Créer nos propres voix de synthèse personnalisées avec des acteurs. Nous avons maintenant 4 <em>custom voices</em> &#8220;Le Monde&#8221;. On a choisi d&#8217;alterner les voix d&#8217;homme et de femme pour maintenir l&#8217;attention au fil des paragraphes ; </li>



<li>Notre compositrice officielle, Amandine Robillard, a créé différentes nappes sonores pour ajouter une couche musicale à notre text-to-speech, que l&#8217;on utilise en introduction de nos sons.</li>
</ul>

<p class="wp-block-paragraph">Ensuite, au quotidien :</p>

<ul class="wp-block-list">
<li>Le Monde envoie à Microsoft le texte de chaque article et un certain nombre de réglages. Par exemple, on explique qu&#8217;il y a des portions à lire et ne pas lire (comme les intertitres ou ce qui est entre crochets), le nombre de voix à utiliser…</li>
</ul>

<ul class="wp-block-list">
<li>Microsoft nous renvoie un fichier audio avec nos règles appliquées ;</li>



<li>Notre outil maison ajoute une introduction &#8220;Vous écoutez un article du Monde&#8221; et la nappe sonore ;</li>



<li>Le fichier arrive alors dans <a href="https://www.sirius.press/">Sirius, notre CMS maison</a>, et est publié tel que.</li>
</ul>

<p class="wp-block-paragraph">Au début bien sûr, nous écoutions les fichiers reçus un à un, pour corriger notamment la prononciation des noms propres, les chiffres romains, les mots avec tiret… Aujourd&#8217;hui ce n&#8217;est plus le cas, la version audio est directement mise en production. Nous corrigeons uniquement si les lecteurs nous signalent des erreurs.</p>

<h2 class="wp-block-heading">Quels cas de prononciation ont été les plus difficile à traiter ?</h2>

<p class="wp-block-paragraph">Nous avons créé notre propre dictionnaire, quelques exemples de cas particulier : </p>

<ul class="wp-block-list">
<li>Le &#8220;t&#8221; final de &#8220;jet d&#8217;eau&#8221; vs &#8220;jets privés&#8221;</li>



<li>Jean le prénom <em>vs</em> jean, le pantalon</li>



<li>Dix et six (&#8220;s&#8221; final à prononcer ou non)</li>
</ul>

<p class="wp-block-paragraph">Un cas mal traité, typiquement, c&#8217;est la lettre X en majuscule, où pour le nouveau nom de Twitter, la voix dit 10. On savait qu&#8217;il y aurait quelques erreurs de ce type : on accepte une marge d&#8217;imperfection… </p>

<p class="wp-block-paragraph">Les voix françaises vont encore s&#8217;améliorer, mais ce n&#8217;est déjà pas si mal. Quelques lecteurs se sont fait prendre et ont cru à des voix humaines !</p>

<p class="wp-block-paragraph">Toutefois, précisons que ce n&#8217;était pas notre intention, il est indiqué clairement dans nos apps qu&#8217;il s&#8217;agit d&#8217;une voix de synthèse.</p>

<h2 class="wp-block-heading">Quels ont été vos premiers résultats ?</h2>

<p class="wp-block-paragraph">Sur La Matinale, l&#8217;engagement des lecteurs a beaucoup augmenté mais comme nous l&#8217;observions en post-refonte, difficile de savoir si c&#8217;est la feature qui génère de l&#8217;engagement, ou l&#8217;engagement qui génère l&#8217;usage de la feature…</p>

<h2 class="wp-block-heading">Au printemps 2023, vous décidez de lancer ce service dans l&#8217;<a style="letter-spacing: -0.03em" href="https://www.lemonde.fr/mobile/#appli-aec" target="_blank" rel="noreferrer noopener">application principale Le Monde</a>, mais sur une toute petite partie de l&#8217;audience…</h2>

<p class="wp-block-paragraph">Effectivement, à ce moment-là on se lance dans un immense A/B test qui aura duré 1 an, dont nous avons suivi le déploiement et le résultats via la plateforme d&#8217;analyse produit Amplitude</p>

<p class="wp-block-paragraph">Concrètement, on a pris 25% de l&#8217;audience de l&#8217;application principale, et on l&#8217;a découpée en 8 cohortes :</p>

<ul class="wp-block-list">
<li>4 cohortes de controle qui n&#8217;ont pas accès à l&#8217;audio</li>



<li>4 cohortes de tests qui ont accès à l&#8217;audio</li>
</ul>

<p class="wp-block-paragraph">Et les 8 sont composées de la même façon, pour s&#8217;assurer que 2 cohortes suivent le même schéma. Pour confirmer que le test est viable, on a attendu que les 4 cohortes de tests suivent les mêmes variations.</p>

<p class="wp-block-paragraph"><a href="https://amplitude.com/fy23q4-emea-webinar-client-le-monde">&gt; Voir le webinar du Monde &amp; d&#8217;Apmplitude qui présente les contours de cet A/B test d&#8217;envergue </a></p>

<h2 class="wp-block-heading">D&#8217;un point de vue fonctionnel, où est-ce que la fonctionnalité est présentée aux utilisateurs ?</h2>

<p class="wp-block-paragraph">On expose la feature dans la page article, dans la bottom bar, alors que dans La Matinale, le lecteur y a accès dès la sélection des news, soit une page avant. </p>
<div class="wp-block-image">
<figure class="aligncenter"><img decoding="async" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXe5AQkZiWkbDnmXfCpurxeQTd1edrVZksKPuvcqZ5UOKnD3J-X7mpxDVpnF2tem2w23NZrHl9y9lvcyfy1OrbrXyeWy94WLkzxA8IthcTM0VSdW3AJxsiIMY5RMu8WHs97w_kfYYrGIvIt64w1PQ8EjRAiO?key=lG3C88HaTxD7oM5XfAKyXA" alt="" /></figure>
</div>
<p class="wp-block-paragraph">Mais on se rend compe que dans l&#8217;application principale, la feature a du mal à prendre. On se dit qu&#8217;elle manque probablement d&#8217;exposition, car après avoir cliqué sur le titre de l&#8217;article, les utilisateurs sont en démarche de lecture, et pas dans une démarche d&#8217;écoute. </p>

<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p class="wp-block-paragraph">On fait quelques tests utilisateurs, et on constate que nos lecteurs n&#8217;ont même pas vu l&#8217;option audio ! Notre hypothèse principale devient alors que nous devons exposer davantage cette fonctionnalité…</p>
</blockquote>

<p class="wp-block-paragraph">Bien sûr, on a un problème de communication, car comme nous étions en plein A/B test, on ne pouvait pas faire de communication massive, seulement envoyer quelques push in-app.</p>

<h2 class="wp-block-heading">Comment vous y prenez-vous alors pour la montrer à plus d&#8217;utilisateurs ?</h2>

<p class="wp-block-paragraph">On refait donc un push in-app à tous les beta-testeurs, avec un A/B/C/D test sur les textes :</p>

<figure class="wp-block-image alignwide size-large"><img data-dominant-color="d5d1cb" data-has-transparency="true" style="--dominant-color: #d5d1cb;" loading="lazy" decoding="async" width="1024" height="288" sizes="(max-width: 1024px) 100vw, 1024px" src="https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-1024x288.png" alt="" class="wp-image-28618 has-transparency" srcset="https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-1024x288.png 1024w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-300x84.png 300w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-768x216.png 768w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-1536x431.png 1536w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-2048x575.png 2048w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-332x93.png 332w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-664x187.png 664w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-688x193.png 688w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-1044x293.png 1044w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-1400x393.png 1400w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs-1920x539.png 1920w, https://theaudiencers.com/wp-content/uploads/2024/06/screens-pushs.png 2136w" /><figcaption class="wp-element-caption">Ci-dessus les 4 versions de nos pushs lancés avec <a href="https://batch.com/">Batch</a></figcaption></figure>

<p class="wp-block-paragraph">Ci-dessus les 4 versions de nos pushs lancés avec <a href="https://batch.com/">Batch</a></p>

<p class="wp-block-paragraph">Et là on voit un bon boost d&#8217;usage, avec une stabilité dans le temps. </p>

<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p class="wp-block-paragraph">On constate que le succès de cette feature dépend (aussi) de son exposition !</p>
</blockquote>

<p class="wp-block-paragraph">Donc on décide d&#8217;afficher le bouton de lancement de la lecture audio directement dans les pages de flux (homes, home de rubrique…), et là, l&#8217;usage explose. On valide donc qu&#8217;il y a un engagement pour la fonctionnalité, il fallait juste la mettre en avant !</p>

<h2 class="wp-block-heading">En mars 2024, vous lancez la fonctionnalité sur 100% de l&#8217;audience de votre application principale…</h2>

<p class="wp-block-paragraph">Oui, effectivement. Voici ci-dessous ce que voient nos abonnés &#8211; sur les pages de flux (à gauche), sur la page article (à droite) : </p>
<div class="wp-block-image">
<figure class="aligncenter size-large"><img data-dominant-color="acaca5" data-has-transparency="true" style="--dominant-color: #acaca5;" loading="lazy" decoding="async" width="1024" height="997" sizes="(max-width: 1024px) 100vw, 1024px" src="https://theaudiencers.com/wp-content/uploads/2024/06/player-1-1024x997.png" alt="" class="wp-image-28622 has-transparency" srcset="https://theaudiencers.com/wp-content/uploads/2024/06/player-1-1024x997.png 1024w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-300x292.png 300w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-768x748.png 768w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-1536x1496.png 1536w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-332x323.png 332w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-664x647.png 664w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-688x670.png 688w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-1044x1017.png 1044w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1-1400x1364.png 1400w, https://theaudiencers.com/wp-content/uploads/2024/06/player-1.png 1622w" /></figure>
</div>
<p class="wp-block-paragraph">Et ci-après, deux copies d&#8217;écran de l&#8217;incitation à l&#8217;abonnement au lancement de l&#8217;écoute depuis une page de flux (à gauche) et depuis une page article (à droite) : </p>
<div class="wp-block-image">
<figure class="aligncenter size-large"><img data-dominant-color="313130" data-has-transparency="true" style="--dominant-color: #313130;" loading="lazy" decoding="async" width="1012" height="1024" sizes="(max-width: 1012px) 100vw, 1012px" src="https://theaudiencers.com/wp-content/uploads/2024/06/article-1012x1024.png" alt="" class="wp-image-28624 has-transparency" srcset="https://theaudiencers.com/wp-content/uploads/2024/06/article-1012x1024.png 1012w, https://theaudiencers.com/wp-content/uploads/2024/06/article-297x300.png 297w, https://theaudiencers.com/wp-content/uploads/2024/06/article-768x777.png 768w, https://theaudiencers.com/wp-content/uploads/2024/06/article-72x72.png 72w, https://theaudiencers.com/wp-content/uploads/2024/06/article-332x336.png 332w, https://theaudiencers.com/wp-content/uploads/2024/06/article-664x672.png 664w, https://theaudiencers.com/wp-content/uploads/2024/06/article-688x696.png 688w, https://theaudiencers.com/wp-content/uploads/2024/06/article-1044x1056.png 1044w, https://theaudiencers.com/wp-content/uploads/2024/06/article.png 1230w" /></figure>
</div>
<h2 class="wp-block-heading">Quels sont les premières statistiques d&#8217;usage ?</h2>

<p class="wp-block-paragraph">Parmi les utilisateurs abonnés qui utilisent l&#8217;application, 30% utilisent la fonctionnalité au moins une fois par mois depuis son lancement.</p>

<p class="wp-block-paragraph">Nous constatons que les lecteurs qui utilisent la fonctionnalité sont 1,7 fois plus engagés que les autres lecteurs (en nombre d&#8217;articles lus).</p>

<h2 class="wp-block-heading">Avez-vous déjà observé des effets sur la rétention des abonnés ?</h2>

<p class="wp-block-paragraph">Pour le moment, non, pas vraiment. Ceux qui écoutent ne restent pas forcément abonnés plus longtemps. En revanche, on note un effet sur l&#8217;engagement : ceux qui écoutent lisent plus d&#8217;articles !</p>

<p class="wp-block-paragraph">Peut-on tirer le raisonnement jusqu&#8217;à dire que s&#8217;il y a plus d&#8217;articles qui sont lus, alors l&#8217;abonnement est plus solide ? Difficile de le dire à ce stade.</p>

<h2 class="wp-block-heading">Comment étudiez-vous l&#8217;usage de vos lecteurs/auditeurs ?</h2>

<p class="wp-block-paragraph">On a un évidemment tout un plan de taggage pour faire du quanti (où est-ce que la feature est utilisée, quelle part de complétion de l&#8217;audio…?).</p>

<p class="wp-block-paragraph">Côté quali, nous avons mis en place un formulaire de feedback dans l&#8217;app, et un autre dans le player</p>

<p class="wp-block-paragraph">Nous recherchons deux types de retours :</p>

<ul class="wp-block-list">
<li>Est-ce qu&#8217;il y a un problème sur la qualité de l&#8217;audio : chiffres ou non propres mal prononcés, voix trop robotique…?</li>



<li>Et des feedbacks plus globaux : est-ce que c&#8217;est facile à utiliser, que pensez-vous de l&#8217;habillage sonore…?</li>
</ul>

<h2 class="wp-block-heading">Qu&#8217;apprenez-vous ?</h2>

<p class="wp-block-paragraph">D&#8217;abord un chiffre : 80% des utilisateurs se disent &#8220;satisfaits&#8221; ou &#8220;très satisfaits&#8221; de la fonctionnalité.</p>

<p class="wp-block-paragraph">Ensuite évidemment, la plupart des verbatims font très plaisir…</p>

<p class="wp-block-paragraph"><em>“C’est hyper intéressant de pouvoir écouter les longs articles, c&#8217;est une super idée !”</em></p>

<p class="wp-block-paragraph"><em>&#8220;J’écoute beaucoup de podcast et j’apprécie grandement pouvoir écouter mes articles du Monde”</em></p>

<p class="wp-block-paragraph"><em>&#8220;Bravo ! J’ai rarement vu une aussi bonne intégration d’une voix synthétique ! </em><em></em><em></em><em>&#8220;</em></p>

<p class="wp-block-paragraph"><strong>Liés à l&#8217;usage</strong></p>

<p class="wp-block-paragraph"><em>&#8220;Tres bonne initiative, permet d’écouter des articles en marchant.&#8221;</em></p>

<p class="wp-block-paragraph"><em>&#8220;Pouvoir écouter des articles sous la douche ou en voiture&#8221;</em></p>

<p class="wp-block-paragraph"><strong>Accessibilité</strong></p>

<p class="wp-block-paragraph"><em>&#8220;Bonjour. Bravo pour cette fonctionnalité, c’est super. Je suis non-voyant et je kiff utiliser en faisant mon sport.&#8221;</em></p>

<p class="wp-block-paragraph"><em>&#8220;Merci pour les dyslexiques qui peuvent enfin vous écouter.&#8221;</em></p>

<p class="wp-block-paragraph"><strong>Abonnement</strong></p>

<p class="wp-block-paragraph"><em>&#8220;Je trouve ça top et c&#8217;est pour cette fonctionnalité que je me suis abonné!&#8221;</em></p>

<p class="wp-block-paragraph">Par contre, on remonte peu d&#8217;info sur les lieux de lecture. Est-on plus écoutés en voiture ou en faisant la vaisselle ?</p>

<h2 class="wp-block-heading">Cherchez-vous à prouver le retour sur investissement de ce développement ?</h2>

<p class="wp-block-paragraph">Cette version audio des articles, c&#8217;est surtout une volonté de jouer l&#8217;innovation, et une expérimentation. Il s&#8217;agit de développer un nouvel usage sur du moyen/long terme, donc on ne s&#8217;attend pas à un retour sur investissement en année 1.</p>

<p class="wp-block-paragraph">Il est à noter que ce projet a été mené grâce a la Google News Initiative, qui nous a permis de financer une large partie des développements initiaux. Pour le moment nous ne prévoyons pas d&#8217;autres développements, mais nous avons des coûts d&#8217;exploitation (licence Azure et génération des audios avec nos voix Le Monde).</p>

<p class="wp-block-paragraph">Sur les revenus, comme c&#8217;est une fonctionnalité réservée aux abonnés, on peut bien sûr calculer le taux de conversion sur le paywall et suivre à quel point la fonctionnalité participe au recrutement et à la rétention des abonnés. Enfin, il est possible techniquement de monétiser ces audios par la publicité, mais ce n&#8217;est pas encore le cas. Toutefois notre régie réfléchit à développer cette possibilité dans le futur. </p>

<p class="wp-block-paragraph">        </div>
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    <p>The post <a href="https://theaudiencers.com/listening-to-articles-how-le-monde-uses-a-synthetic-voice-to-better-engage-audiences/">Listening to articles: How Le Monde uses a synthetic voice to better engage audiences</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>Sacha Morard steps down as CTO of Le Monde and launches Edgee, an edge computing platform for developers</title>
		<link>https://theaudiencers.com/sacha-morard-steps-down-as-cto-of-le-monde-and-launches-edgee-an-edge-computing-platform-for-developers/</link>
		
		<dc:creator><![CDATA[Marion Wyss]]></dc:creator>
		<pubDate>Mon, 15 Jan 2024 21:53:57 +0000</pubDate>
				<category><![CDATA[Operations]]></category>
		<category><![CDATA[Le Monde]]></category>
		<category><![CDATA[Médias d’info]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=25554</guid>

					<description><![CDATA[<p>Hello Sacha! You&#8217;ve been CTO of the Le Monde group for 6 years now, and you&#8217;re about to&#8230;</p>
<p>The post <a href="https://theaudiencers.com/sacha-morard-steps-down-as-cto-of-le-monde-and-launches-edgee-an-edge-computing-platform-for-developers/">Sacha Morard steps down as CTO of Le Monde and launches Edgee, an edge computing platform for developers</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<p class="wp-block-paragraph"><strong>Hello Sacha! You&#8217;ve been CTO of the Le Monde group for 6 years now, and you&#8217;re about to leave to launch your own company&#8230; Tell us, what are you going to do?</strong></p>



<p class="wp-block-paragraph">I&#8217;m setting up a start-up with Gilles Raymond &#8211; a serial entrepreneur, founder of News Republic. He is also the founder of Signal Network Foundation, which protects and supports leading whistleblowers. It was in this context that we met 4 years ago, hit it off and came up with an idea together&#8230;</p>



<p class="wp-block-paragraph">As you said in your introduction, I&#8217;ve been the CTO of the Le Monde group for 6 years, and during this experience I&#8217;ve made two major observations:&nbsp;</p>



<ul class="wp-block-list">
<li>What we call the client-side, i.e. what happens on a user’s device, is <strong>increasingly constrained by regulations and browsers that are more and more restrictive</strong>. As digital publishers, we’re subject to the fog created by declining cookie consent rates, the use of adblocks&#8230; and thus lose access to a large proportion of our users</li>



<li>The emergence of a technology called edge computing, which enables computing power to be distributed as close as possible to devices, and therefore to users. Very close, but not in the devices. In fact, these are infrastructures that are widely distributed throughout the world, which &#8211; by definition &#8211; are closer to users, and therefore enable faster access to this new computing power.</li>
</ul>



<p class="wp-block-paragraph">Given these two observations, what we want to achieve is to enable developers to easily use edge computing technologies to address the first problem.</p>



<p class="wp-block-paragraph">Please note that we are not talking about not complying with legislation; on the contrary, we want to make it easier and more effective to do so.</p>



<p class="wp-block-paragraph"><strong>In practical terms, what does this mean?</strong></p>



<p class="wp-block-paragraph">Concretely, it means that third-party libraries installed in mobile apps or websites will be run in edge computing and no longer on the device. Because these libraries are currently heavily blocked &#8211; which prevents us, as site publishers, from having data on users, on all our users!</p>



<p class="wp-block-paragraph">For example, when you do A/B testing, it&#8217;s very resource-hungry and can impact your web performance. Doing it with edge computing means freeing yourself from this constraint.</p>



<p class="wp-block-paragraph">The same goes for analytics and advertising. If you run them on edge computing, you give yourself a complete view of your users, even those with ad blockers.</p>



<p class="wp-block-paragraph">Of course, devs could do this without edge computing, but it&#8217;s very complicated. So with Edgee, we&#8217;re providing a ready-made framework, with a ready-to-use console.</p>



<p class="wp-block-paragraph"><strong>But doesn&#8217;t it add latency to edge computing, relative to the device?</strong></p>



<p class="wp-block-paragraph">Yes, but it&#8217;s very small, we’re talking a few milliseconds&#8230; On the other hand, it considerably improves perf on the browser and app side, since third-party libraries no longer run on it, and it&#8217;s these that have the biggest impact on your CPU&#8230;</p>



<p class="wp-block-paragraph">So the answer is yes, but much less than the current way of doing things.</p>



<p class="wp-block-paragraph"><strong>Does this technology already exist, or are you inventing something?</strong></p>



<p class="wp-block-paragraph">Edge computing technologies are just emerging, with AWS, Fastly, Cloudflare&#8230; It&#8217;s quite recent.</p>



<p class="wp-block-paragraph">On the other hand, to master these platforms, you need to code in complex languages, and be pretty good at dev ops&#8230; And what we&#8217;re proposing is an abstraction of this development layer for edge computing, to simplify the work of front-end devs. And that doesn&#8217;t exist yet.</p>



<p class="wp-block-paragraph"><strong>Who will be Edgee&#8217;s customers?</strong></p>



<p class="wp-block-paragraph">Anyone with online, web and mobile users! That&#8217;s quite a lot of people&#8230;</p>



<p class="wp-block-paragraph">Our main contacts will be CTOs, as our product is really aimed at tech teams.</p>



<p class="wp-block-paragraph"><strong>And are you ready to deploy?</strong></p>



<p class="wp-block-paragraph">We&#8217;ll be ready to work with our first early adopters in Q2 2024, yes!</p>



<p class="wp-block-paragraph">To find out more: <a href="https://www.edgee.cloud/">https://www.edgee.cloud/</a> </p>
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    <p>The post <a href="https://theaudiencers.com/sacha-morard-steps-down-as-cto-of-le-monde-and-launches-edgee-an-edge-computing-platform-for-developers/">Sacha Morard steps down as CTO of Le Monde and launches Edgee, an edge computing platform for developers</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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		<title>Le Monde launches new mobile app feature to combat news avoidance &#038; information fatigue</title>
		<link>https://theaudiencers.com/le-monde-launches-new-mobile-app-feature-to-combat-news-avoidance-information-fatigue/</link>
		
		<dc:creator><![CDATA[Marion Wyss]]></dc:creator>
		<pubDate>Thu, 16 Nov 2023 06:15:00 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[Apps]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Editorial work and products]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Le Monde]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=24812</guid>

					<description><![CDATA[<p>According to the latest Reuters Digital News Report, 36% of people worldwide choose to avoid news. From a business perspective, this represents a significant number of readers who may never subscribe to any news title or are at risk of unsubscribing soon. For the French newspaper Le Monde, this matter is taken seriously...</p>
<p>The post <a href="https://theaudiencers.com/le-monde-launches-new-mobile-app-feature-to-combat-news-avoidance-information-fatigue/">Le Monde launches new mobile app feature to combat news avoidance &#038; information fatigue</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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<pre class="wp-block-verse">According to the latest Reuters Digital News Report, 36% of people worldwide choose to avoid news. In France, the Jean Jaurès Foundation found that in 2023, 53% of people suffer from information fatigue. From a business perspective, this represents a significant number of readers who may never subscribe to any news title or are at risk of unsubscribing soon. For the French newspaper Le Monde, this matter is taken seriously. This is why their team launched "Découvrir" ("Discover" in English), a new tab in their mobile app that showcases mainly positive and feel-good stories. We met Quentin Leredde, Product &amp; Audience Director, who led this project.</pre>


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<p class="wp-block-paragraph"><strong>Hi Quentin! We&#8217;re thrilled to meet you. To start, could you tell us a little about your role at Le Monde and how the teams are organized ?</strong></p>



<p class="wp-block-paragraph">Sure! I joined Le Monde two years ago, and my official job title is &#8220;Product &amp; Audience Director&#8221;. When I first came on board, my main mission was to implement a multidisciplinary product organization from scratch. We set up five teams, which we refer to as the &#8220;feature teams&#8221;. Each of them focuses on a core subject:</p>



<ul class="wp-block-list">
<li>Website lemonde.fr</li>



<li>Mobile apps</li>



<li>Subscription strategy</li>



<li>Home-built CMS Sirius</li>



<li>Data</li>
</ul>



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    <p>The post <a href="https://theaudiencers.com/le-monde-launches-new-mobile-app-feature-to-combat-news-avoidance-information-fatigue/">Le Monde launches new mobile app feature to combat news avoidance &#038; information fatigue</a> appeared first on <a href="https://theaudiencers.com">Audiencers</a>.</p>
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