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		<title>Comment The Economist a transformé son onboarding en expérience premium – et gagné 3,5 % d&#8217;engagement</title>
		<link>https://theaudiencers.com/fr/comment-the-economist-a-transforme-son-onboarding-en-experience-premium-et-gagne-35-dengagement/</link>
		
		<dc:creator><![CDATA[Tsering Lock]]></dc:creator>
		<pubDate>Wed, 08 Oct 2025 18:28:16 +0000</pubDate>
				<category><![CDATA[Opérations]]></category>
		<category><![CDATA[Études de cas]]></category>
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					<description><![CDATA[<p>Tsering Lock est Retention Marketing Manager chez The Economist depuis avril 2022. Dans cet article, elle partage avec&#8230;</p>
<p>The post <a href="https://theaudiencers.com/fr/comment-the-economist-a-transforme-son-onboarding-en-experience-premium-et-gagne-35-dengagement/">Comment The Economist a transformé son onboarding en expérience premium – et gagné 3,5 % d&rsquo;engagement</a> appeared first on <a href="https://theaudiencers.com/fr/">Audiencers</a>.</p>
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<pre class="wp-block-verse"><a href="https://www.linkedin.com/in/tseringlock/" target="_blank" rel="noreferrer noopener">Tsering Lock</a> est Retention Marketing Manager chez <em>The Economist</em> depuis avril 2022. Dans cet article, elle partage avec <em>The Audiencers</em> une initiative récente d'amélioration de l'accueil de leurs abonnés, notamment via l'envoi d'un « pack d'accueil »... livré par La Poste.</pre>



<h2 class="wp-block-heading"><p><strong>Notre contexte</strong></p></h2>



<p>Expliquer clairement aux abonné·es les avantages inclus dans leur offre est une étape clé d’un bon onboarding. La solution la plus courante reste la série d’emails de bienvenue, bien sûr. Mais nous le savons tous : les boîtes e-mail sont saturées, et les taux d’ouverture comme de clics reculent. </p>



<p>Chez <a href="https://www.economist.com/" target="_blank" rel="noreferrer noopener">The Economist</a>, dont le public est plutôt âgé et aisé, nous avons donc voulu tester autre chose : un pack de bienvenue physique, pour ouvrir un canal supplémentaire et offrir une expérience plus tangible et premium.         <div
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    <p>The post <a href="https://theaudiencers.com/fr/comment-the-economist-a-transforme-son-onboarding-en-experience-premium-et-gagne-35-dengagement/">Comment The Economist a transformé son onboarding en expérience premium – et gagné 3,5 % d&rsquo;engagement</a> appeared first on <a href="https://theaudiencers.com/fr/">Audiencers</a>.</p>
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		<title>The Economist lance un produit stand-alone sur Substack</title>
		<link>https://theaudiencers.com/fr/the-economist-lance-produit-stand-alone-substack/</link>
		
		<dc:creator><![CDATA[Madeleine White]]></dc:creator>
		<pubDate>Tue, 07 Oct 2025 11:25:33 +0000</pubDate>
				<category><![CDATA[Inspirations]]></category>
		<category><![CDATA[Études de cas]]></category>
		<category><![CDATA[Editorial]]></category>
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		<category><![CDATA[The Economist]]></category>
		<guid isPermaLink="false">https://theaudiencers.com/?p=45688</guid>

					<description><![CDATA[<p>En lançant “Off the Charts” sur Substack, The Economist teste une nouvelle manière d’attirer des publics curieux de data journalisme sans passer immédiatement par l’abonnement classique.</p>
<p>The post <a href="https://theaudiencers.com/fr/the-economist-lance-produit-stand-alone-substack/">The Economist lance un produit stand-alone sur Substack</a> appeared first on <a href="https://theaudiencers.com/fr/">Audiencers</a>.</p>
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<pre class="wp-block-verse">In a strategic move to engage a new and distinct audience, as well as take note from the creator economy, The Economist has launched its data journalism newsletter, <a href="https://theeconomistoffthecharts.substack.com/" target="_blank" rel="noreferrer noopener">“Off the Charts,” on Substack</a>. This decision to venture beyond its traditional paywalled ecosystem offers a fascinating glimpse into how a legacy publisher is adapting to the evolving digital landscape. <br /><br />I sat down with <a href="https://www.linkedin.com/in/aaron-coultate-777a68166/" target="_blank" rel="noreferrer noopener">Aaron Coultate</a>, Head of Newsletters at The Economist, to discuss the thinking behind this exciting initiative.</pre>

<h2 class="wp-block-heading">Context: an innovative idea for an established product</h2>

<p>The idea to launch “Off the Charts” on Substack was born from a great collaboration between the editorial and commercial teams. The core idea? To find a new way to reach potential readers who are interested in a specific area of The Economist&rsquo;s content but might not be ready to commit to a full subscription just yet.</p>
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<p>“Off the Charts” was the perfect candidate for this experiment. It originally launched as a free newsletter back in 2021 before being moved behind the paywall as part of the core subscription. But the vibrant data journalism community that had grown around it was too compelling to ignore. This new Substack launch, which was in the works for several months, is a deliberate effort to both create a new revenue stream and nurture that niche audience.        <div
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    <p>The post <a href="https://theaudiencers.com/fr/the-economist-lance-produit-stand-alone-substack/">The Economist lance un produit stand-alone sur Substack</a> appeared first on <a href="https://theaudiencers.com/fr/">Audiencers</a>.</p>
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